Simple 7-Day return policy
Our priority is customer satisfaction and our return policy is quite customer friendly. If you are not satisfied with your purchase, you can return the item within 7 calendar days from the date of the purchase. The return is subject to various conditions mentioned as under:
Please read the conditions before applying for returns. If all conditions are not fulfilled, MOTORCARS.PK holds the right to refuse the return.
- The items returned must be in original shape with original packaging and all accessories including warranty cards, manuals, authenticity tags etc in place. It must not be used.
- MOTORCARS.PK not take any responsibility whatsoever regarding incidental damages caused due to the use or sale of merchandise purchased from us. We are only responsible for the monetary value of the merchandise. Shipping fees is non refundable.
- Claims for items damaged in transit should be received within two business days of receipt of merchandise.
DEFECTIVE OR DAMAGED ITEMS
We may repair, exchange or refund at our sole discretion for the same model or manufacturer’s equivalent model.
REFUNDS & CREDITS
Once your item is received, we will inspect it and credit your account. It will take 5-7 business days for crediting your account. We will try to issue your refund in the same manner in which you made the original purchase. It must be noted that only original item price will be refunded. Shipping fees is non-refundable.