When will I receive my order?
We believe in quality and deliver 100% genuine products to our customers. It generally takes 3-5 business days for us to deliver your order at your doorstep. We promise that our team will take minimum time in making your purchase order successful. However; in case of any delay, it will be intimated to you accordingly by our customer support staff.
How can I track my order?
At the time of making purchase, order number is provided to customers. You can track your order at any time by checking your shipment status using the provided order number.
How will I be informed about my order?
Once your order is shipped, you’ll be notified by an email regarding the order dispatch and expected delivery time of your shipment.
Each item is seal packed by the factory and the seal cannot be opened unless customer pays for the package. The agent is not authorized to take back an item with an open seal. Once you open seal of an item and find any fault or impairment, you can submit return claim. Please make sure that return item condition meets our return policy.
MOTORCARS.PK only deliver orders to work or home addresses. We do not entertain any orders for delivery at public places like parks, hotels etc. CNIC is mandatory for making any kind of payment. On orders above PKR 10,000 COD is not accepted. Please connect with us.